03 / Hosting
Four tiers, built to grow with your business. Dedicated infrastructure, daily backups, SSL, monitoring and a real person on the other end of the request — run by the team that built the site.
Infrastructure
Requests land at the edge, terminate TLS, pass a firewall, and hit application nodes we own the configuration of. State lives on a managed database that is backed up off-node every day and watched around the clock. You do not administer any of it.
Operations
The point of managed hosting is that nothing happens. These are the numbers that keep it that way.
Measured under the Hosting SLA and its documented exclusions.
Daily and automated, plus weekly snapshots from Business up.
Uptime and security watched around the clock, not on request.
Same-day on Business. 24hr on Professional, 48hr on Starter.
Tiers
Hosting is the recurring fee — the build is a separate one-time investment. Upgrade or downgrade whenever you like; changes take effect on the next billing cycle.
$150/mo
Managed hosting, security, backups, and support for a focused business website.
$250/mo
Enhanced resources, a staging workflow, and expanded support for a growing website.
Required minimum for POD websites
$400/mo
Dedicated resources with a support and update scope configured for the account.
Custom quote
Custom infrastructure for multi-location businesses, high-traffic sites, and complex builds.
What's included
Each tier carries everything below it, then adds. Nothing in this table is a feature you have to ask for — it is provisioned when the site goes live.
| Included | Starter $150/mo | Professional $250/mo | Business $400/mo | Enterprise Custom quote |
|---|---|---|---|---|
| Premium hosting infrastructure | Included | Enhanced | Dedicated | Custom |
| MySQL / PostgreSQL database | Included | Included | Included | Included |
| SSL certificate | Included | Included | Included | Included |
| Automated backups | Daily | Daily | Daily + weekly | Daily + weekly |
| Uptime monitoring | Included | Included | Advanced | Advanced + SLA |
| Elmnt Client Dashboard | Included | Included | Included | Included |
| Content update requests / mo | 2 | 5 | Included by scope | Custom |
| Support response time | 48 hr | 24 hr | 8 hr | Dedicated contact |
| Malware scanning & removal | Not included | Included | Included | Included |
| Staging environment | Not included | Included | Included | Included |
| Performance reporting | Not included | Monthly | Monthly | Custom dashboard |
| Strategy call | Not included | Not included | Monthly 20-min | Monthly + QBR |
The switch · included audit · planned cutover
Already have a site somewhere else? We'll audit your current host, port everything cleanly, stage it privately, and schedule the cutover with you to avoid planned downtime. We can also prepare the cancellation notice for your old provider.
Common questions
Yes — upgrade or downgrade any time. Changes take effect on your next billing cycle.
Cancel any time. No long-term contracts. We'll port you out cleanly for a one-time fee.
Yes. We migrate your existing site at no extra cost when you sign up for any tier.
Yes. Hosting is the recurring fee. Website design and development is scoped separately, with standard engagements currently starting around $5,000.
Hosting is reserved for sites we've built or rebuilt. If you already have a site somewhere else, start with a free migration audit — we look at what you have and tell you what it takes to bring it across.
Minor content work includes copy changes, swapping images, adding a team member, and updating hours or prices. Starter includes two a month, Professional five, and higher-volume work follows the approved Business or Enterprise scope.
Commission
Multi-location business, high-traffic site, or a complex custom build? Talk to us — we'll scope it together.
ELMNT