ELMNTFiles and delivery
Customers send you files and receive finished work through private file storage connected to their account.
- Private file access
- Request and delivery history
- Controlled downloads
Customer Portal · Connected to ELMNT ONE
One private place for your customers.
The ELMNT Customer Portal gives your customers one private place to follow projects, send files, view invoices, make payments, book appointments, receive updates, and contact your business.
What customers can do
Self-service without losing human support.
You choose which portal sections to turn on. Customers only see the sections your business is ready to offer.
Messages and support
Keep customer questions, your replies, and the related account details together in one conversation.
- Customer messages
- Support tickets
- Status and reply history
Projects and approvals
Show customers how their project is going—progress, requests, notes, files, and decisions—while your internal work stays private.
Billing and orders
Customers see their own invoices, plans, payments, and orders, and can pay online when you allow it.
Appointments and updates
Keep upcoming bookings, meeting links, announcements, and notifications in one signed-in place.
Security and account control
Every customer signs in with a verified invitation. Password recovery, two-factor authentication, and session controls keep each account protected, and each customer can only reach their own information.
Publish with control
Set up, preview, check, then invite.
You run the portal from ELMNT ONE, so every change to branding or sections is reviewed before customers see it.
Choose the portal sections
Turn on only the areas you want customers to use—files, messages, projects, billing, content, appointments, and support.
Apply your brand
Set the portal name, logo, colors, and wording so it looks and sounds like your business.
Preview before you publish
Review how the portal looks on desktop and mobile before customers see any change.
Invite the right people
Send each customer a verified invitation link tied to their own account.
Your customers see their work. Never your internal tools.
Product truth before promotion One connected architecture
Questions, answered
Clear before you commit.
Is the Customer Portal a separate customer database?
No. The portal shows the same customer records your business already keeps in ELMNT ONE, so nothing has to be entered twice.
Can every customer see the same sections?
You choose which sections to turn on, and each customer can only see their own account.
Does a customer get access to my ELMNT ONE workspace?
No. Customers never get access to your internal ELMNT ONE workspace. The portal is a separate sign-in with its own permissions.
Make service easier for your customers
See how ELMNT ONE and the Customer Portal can fit the way your business already serves customers.
ELMNT ONE$249 / month
Free trial15 days
HostingSeparate monthly plans